Shipping policy

Order Processing Time

All orders are processed within 2 business days after payment confirmation.

Business days are Monday through Friday, excluding weekends and U.S. public holidays.

Before shipment, each product undergoes a quality inspection to ensure that your order is accurate and meets our quality standards.

Please note:

Total Delivery Time = Processing Time + Shipping Time

The estimated shipping time begins from the date your order is shipped, not from the date your order is placed.

Based on our current processing and shipping times, most orders are expected to arrive within approximately:

5–10 Business Days

This includes:

Processing Time: Up to 2 Business Days
Shipping Time: 3–8 Business Days

Shipping Coverage

We currently ship only within the continental United States (the contiguous 48 states).

We do not currently ship to:

Alaska
Hawaii
Puerto Rico
U.S. Virgin Islands
Guam
Other U.S. territories
APO/FPO/DPO addresses
International destinations
Certain remote or restricted delivery areas

If you are unsure whether your address is eligible for delivery, please contact our customer service team before placing your order.

Shipping Methods & Costs

Country / Region	Shipping Method	Estimated Shipping Time	Shipping Fee
Continental United States	Ground Shipping	3–8 Business Days	Free

We provide free standard ground shipping on all eligible orders within the continental United States.

There is no minimum purchase amount required to qualify for free shipping.

Orders may be delivered by reliable domestic carriers such as:

UPS
FedEx
USPS
Other qualified domestic logistics providers

The carrier used for your order may vary depending on your delivery location, package size, warehouse availability, and logistics conditions.

Expedited Shipping

We currently offer standard ground shipping only.

Expedited, Express, Overnight, or Priority Shipping options are not currently available.

If additional shipping methods become available in the future, the corresponding shipping fee and estimated delivery time will be displayed during checkout.

Customs Duties & Import Fees

Because we currently ship only within the continental United States using domestic shipping services, customers are not required to pay customs duties, import taxes, or international import fees for eligible orders.

The shipping fee shown at checkout is the applicable shipping charge for your order.

Estimated Delivery Time

Most orders are delivered within 3–8 business days after shipment.

Delivery times are estimates and are not guaranteed.

Actual delivery times may vary due to circumstances beyond our reasonable control, including:

Carrier transportation schedules
Severe weather
U.S. public holidays
Peak shopping seasons
Transportation interruptions
Incorrect or incomplete shipping information
Unexpected carrier or logistics delays

You can check the latest delivery status using the tracking information provided after your order has been shipped.

Order Tracking

Once your order has been shipped, tracking information will be provided when available.

Please allow some time for the carrier's tracking system to update after the shipping label has been created.

If your tracking information has not been updated for an extended period or your package has not arrived within the estimated delivery timeframe, please contact our customer service team.

Delivery Delays

We make every reasonable effort to deliver orders within the estimated timeframe.

However, delays may occasionally occur due to circumstances outside our control.

If your order has not arrived within the estimated delivery period:

Check the latest tracking information provided by the carrier.
Confirm that the shipping address on your order is correct.
Check around your delivery location and with household members or neighbors if the tracking status shows "Delivered."
Contact our customer service team if the package still cannot be located.

We will assist you in contacting the shipping carrier and investigating the shipment status.

If the carrier confirms that a package has been lost during transportation, we will provide an appropriate resolution, which may include a replacement or refund, depending on the circumstances.

Delays caused solely by carrier transportation, weather, holidays, or other circumstances outside our control may require additional investigation before a replacement or refund can be issued.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully check your:

Recipient name
Street address
Apartment or suite number
City
State
ZIP code

If you notice an incorrect shipping address, please contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has entered the shipping process.

We are not responsible for delays, failed deliveries, or additional shipping costs caused by incorrect or incomplete shipping information provided by the customer.

Lost or Missing Packages

If your package has not arrived within the estimated delivery timeframe, please contact our customer service team.

If tracking shows that the package has been delivered but you cannot locate it, please first:

Check around your delivery location
Confirm the shipping address
Ask household members or neighbors
Check with the carrier when appropriate

If the package still cannot be located, contact us and we will assist with an investigation.

If the shipping carrier confirms that the package was lost during transit, we will provide an appropriate solution, which may include a replacement or refund.

Damaged Items

If your package or product arrives damaged, please contact us within 7 days of delivery.

Please provide:

Your order number
Photos or videos showing the damaged package or product
A description of the issue

Our customer service team will review your request.

If the damage is confirmed to have occurred during shipping or before delivery, we will provide an appropriate solution, which may include a replacement or refund at no additional cost to you.

Contact Us

If you have any questions regarding shipping, delivery times, order tracking, delayed shipments, lost packages, or damaged items, please contact our customer service team:

Email: support@jessybattery.com

We will assist you with your order as soon as possible.

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The charger comes in a small, simple box. The box contains the charger, batteries (4xCR123A) and a USB cable. There is also a leaflet with extremely minimalistic instructions. Both charger and batteries make a solid impression.

The batteries included are based on Li-ion chemistry. Such batteries usually have a significantly higher capacity than batteries of the same size with Ni-MH. And they deliver a constant voltage of 3.7 V (which is controlled by electronics in the battery) until switched off (when they are empty). A flashlight will therefore not glow any weaker when the battery is exhausted, but will switch off abruptly — there is therefore no usual warning signal that the light is slowly weakening. This information can be very important, for example, when hiking in complete darkness. Suddenly the light is off and you see absolutely nothing anymore. It's happened to me before and I can confirm that it's extremely unpleasant. Since then, I haven't gone there without backup batteries.

The display is a backlit LCD. It shows the charge status for each individual inserted battery in 25% steps. The backlight cannot be switched off.

The bottom line is that this is a good set at a fair price that can be expected to last a long time.

perfect works great

Super

This pack of six 3.7V rechargeable batteries offers good value for the money and works well in devices such as torches, headlights, and some remote-controlled vehicles. The advertised 3300 mAh capacity provides decent runtime, and having batteries charger in one pack is convenient for keeping spares charged and ready.

The batteries arrived charged and were easy to use straight out of the box. For light to moderate use, they performed satisfactorily and held their charge reasonably well.